About Us

We expect sites to be ready for templating. If worktops are being templated , cabinets should be fixed firm and level in final positions and all surfaces should be cleared prior to templating, meaning cabinets need to be clear from countertops ,we also offer countertop tear out labor as part of our services. We require a 50% deposit for templating once we receive your deposit we will order your material.

If there are any concerns due to natural variations, we recommend that you view your material prior to cutting. Any material chosen from other suppliers must be viewed and approved prior to our ordering on your behalf and brought into our warehouse. Please note that natural stone is a natural product and minor colors variations , pits, fissures, and crystal ‘pops’ are NOT flaws. They are all a part of owning natural stone counter-tops. Large pits or pops can be colors epoxy filled and sanded smooth as a courtesy to the homeowner. There may be some cutting required to be done on site , this may create some dust. We will endeavor to keep this to a minimum, but we are not liable for any cleaning or charges incurred for cleaning by the client. We suggest that if the client is worried by this, they put dust sheets down prior to our arrival on the floor and over furniture or other objects . it should be noted that all samples supplied to clients are done so as a guide only, the final color stone supplied may vary from the original sample. Clients are encouraged to come to the factory or visit the stone supplier if they are worried about the color, markings or pattern of the stone to inspect the slabs prior to cutting-this is usually in regards to granite and marble let us know your concerns, once cut, no alterations are possible.

We care deeply about our customers and their new purchases, that is why we offer the best and quality materials, which leave you with the best kitchen worktops and bathrooms fittings possible. Many of our leading suppliers offer anti-scratch and anti- crack resistance as standard, meaning that should the worst happen, you are fully covered. We always make sure that our clients fully understand that warranties and guarantees available to them from our leading suppliers. 

customers are due to report any scratch within 10 days after install.